The Brewery 22four shipping, refund and return policy statement
In accordance with the Dutch e-commerce regulations,
orders are processed within 2 days (usually 1 day) on weekdays and Saturdays.
Orders will be delivered within 2 to 3 working days after they have been processed.
*include 18+ age check & no neighbor delivery (mandatory by law)
Damaged Goods
If you received one or more damaged goods, contact us right away.
Please send us pictures of the box and/or damaged items.
Be sure to take pictures of:
- The box/packaging.
- The label.
- The inside of the box.
Do not wait too long, claims can only be submitted within a maximum of 7 days after delivery.
Damaged items will be fully refunded or replaced free of charge.
Returns
Not satisfied with the items? You can return them!
Returns will only be accepted when the following criteria are met:
- The items are returned within 14 days after after the package have been received
- The items are unused and unopened.
- The items are in the same condition as received and in the original packaging.
The shipping costs for returns are not covered.